Automated pedestrian doors are complex machines involving moving parts, heavy forces, and advanced sensors. Yet, despite strict safety regulations, the industry is still largely running on crumpled paper, scattered PDFs, and guesswork.
This lack of proper oversight isn't just inefficient—it is a massive hidden liability for both the system integrators installing the doors and the facility managers taking them over. It is time for the industry to shift to a complete digital oversight system. Here are the legal "traps" you face with manual processes, and how going digital solves them.
The "CE Mark Trap" Most Installers Fall Into
There is a dangerous misconception in the installation industry: If the door operator has a CE mark, the whole door system is automatically compliant. Legally, this is completely false.
The moment an installer or system integrator combines a motor, sensors, and a physical door, they officially become the "manufacturer" of the final machine under the Machinery Directive. That means the legal liability for the safety of that door sits squarely on the installer's shoulders.
To protect themselves, integrators need a bulletproof Declaration of Conformity (DoC) that clearly references directives and harmonized standards (like EN16005), complete with product identification, measurement data, and validation checklists. Doing this manually for every single door is time-consuming and highly prone to human error.
The Myth of the "Permanent" CE Mark
Another common trap is the belief that once a door is CE certified, the job is done forever because "CE marks don't expire."
While the certification itself might not technically have an expiration date, safety and compliance are not static. Manufacturers outline strict periodic service requirements in their FDV (operation and maintenance) documentation.
If a building owner fails to maintain the door according to these specific FDV manuals:
- Warranties are voided.
- Complaint rights are severely weakened.
- Liability shifts entirely to the building owner in the event of an accident.
A static piece of paper stuffed in a filing cabinet cannot warn a facility manager that a crucial service is due.
EN16005: Why Manual Risk Assessments Are Failing
The EN16005 standard is notoriously strict, governing door speed, crushing forces, sensor blind spots, and energy modes based on the specific building category. Expecting a technician to manually calculate and verify all of these variables flawlessly on every site is unrealistic.
This is where a digital system changes the game. Instead of relying on memory, technicians need an automated rule engine. By inputting the building environment and measurements into a digital platform, the system can automatically block non-compliant configurations before the technician even leaves the site.
Introducing the Digital Machine Registry
To effectively manage compliance and reduce liability, the industry must adopt a system that tracks the entire lifecycle of the machine: Installation ➔ Certification ➔ Service ➔ Monitoring.
This is the core philosophy behind PROBE. We designed PROBE to be a complete digital oversight platform that bridges the gap between the people who build the doors and the people who own them.
- For Installers & Technicians: PROBE acts as a guided installation and compliance verification system. You get automated risk assessments, instant digital DoCs with the correct legal wording, and the ability to log deviations with photo and video proof instantly.
- For Building Owners & Facility Managers: PROBE acts as a live digital machine registry. You get an interactive, color-coded floor plan of your entire portfolio. You can instantly see the compliance status of every door, access certification history, and receive automated service reminders linked directly to manufacturer FDV requirements.
The Bottom Line
Digitizing compliance isn't just about saving time on paperwork. It is about protecting your business from legal liability, keeping expensive warranties intact, and ensuring the absolute safety of everyone walking through your doors.
professionals




